In line with the ever-growing digitisation, it is becoming increasingly evident that digital competences alone cannot keep us and businesses safe in the future. As many of our work tasks are being taken over by robots and artificial intelligence, futurologists predict that ’hard skills’ will be replaced by ’soft skills’. Where professional expertise alone used to be the most important skill, now it’s the skills that lie beyond an educational level that are becoming more relevant. Although technology is now advanced, it is far from ready to take on the softer values — such as social relationships, creativity, innovation, and, especially, emotional intelligence.
Yet despite the completely new demands put on modern management, it is hard to deny the importance of classical intelligence. IQ remains the most important predictor of job success — and also greatly determines how high you climb on the managerial ladder.
It would appear that it’s not enough for the modern manager to be smart in the logical sense, the modern manager also needs to be smart on people. Middle managers are particularly vulnerable, having to satisfy multiple needs and manage both upwards and downwards. This requires high emotional intelligence – also called EQ. But are middle managers at all emotionally intelligent? How important is emotional intelligence really, compared to classical intelligence? Is classical IQ completely out of the equation? And which is actually better – EQ or IQ?
In this study, we will answer these questions, and teach you about the many aspects of intelligence. We focus on the current evidence on Danish middle management intelligence, and on how EQ and IQ create results.
Enjoy!
